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Medical Information

For medical information on our products and services, please call us on the numbers below. For product complaints or reporting on adverse events, please visit the relevant country site.

 

CountryPhone
Austria Tel: + 49 821748810
Service hours (local time): Monday through Thursday 8 am to 5 pm , Friday 8 pm to 2 pm
Australia Tel: 1-800-733-397
Timings: 9:00 AM to 5:00 PM, Australian Eastern Coast time zone
Belgium Tel: + 32 80079642
Service hours (local time): 9 am until 5 pm (Monday to Friday)
Czech Republic Tel: + 42 0234097564
Service hours (local time): 9 am until 5 pm (Monday to Friday)
Canada Tel: 1-855-845-1739
Timings: 9:00 AM to 5:00 PM, Eastern Time
China Tel: +86-10-8559 7631
Timings: 9:00 M to 6:00 PM, CCT +08:00
Finnland Tel: + 35 8942411464
Service hours (local time): 9 am until 3 pm (Monday to Friday)
France Tel: 01.85.78.17.34
(Monday through Friday 9.00 AM to 13.00 PM and 14.00 AM to 18.00 PM, local time)
Germany - betapharm Tel: +49-821-74881-0
Timings: Monday through Thursday 8:00 AM to 5:00 PM , Friday 8:00 AM to 2:00 PM, local time
India Tel: 1800 425 0014
Timings: Mondays through Friday, 8:00 AM to 6:0 PM local time
Ireland Tel: + 35 3818021040
Service hours (local time): 9 am until 5 pm (Monday to Friday)
Italy Tel: +39(0)2 74281364
(Monday through Friday 9.00 AM to 13.00 PM and 14.00 AM to 18.00 PM, local time
24h +39 392 6038707)
Netherlands Tel: + 31 850644933
Service hours (local time): 9 am until 5 pm (Monday to Friday)
New Zealand Tel: +64 9 2383447
Timings: 7:30- AM to 9:00 PM, New Zealand Time
Romania Tel: +40 212 240 246
Timings: 9:00 AM to 6:00 PM, local time
Russia Tel: + 7 (495) 783 29 01 or + 7 (495) 795 39 39
Timings: 9:00 AM to 6:00 PM, Moscow Time
Portugal Tel: + 35 1304502435
Service hours (local time): 9 am until 5 pm (Monday to Friday)
Slovakia Tel: + 42 1233322986
Service hours (local time): 9 am until 5 pm (Monday to Friday)
Sweden Tel: + 46 812400529
Service hours (local time): 9 am until 3 pm (Monday to Friday)
Spain Tel: +093 355 49 16
Timings: Mondays to Fridays, 9:00 AM to 5:00 PM, local time
South Africa Tel: +27-11 324 2100
Timings: Mondays to Fridays, 8:00 AM to 5:00 PM , local time
Ukraine Tel: +38 (044) 207-51-97/98 Fax: +38 (044) 07-51-96
Timings: Eastern Europe Summer Time zone
United Kingdom Tel: 01748 828873
Timings: 9:00 AM to 5:00 PM, local time
United States Tel: 1-888-375-3784
(1-888-DRL-DRUG)
Timings: Mondays through Friday, 8:00 AM to 10:00 PM, Eastern Time
United States - Promius Pharma Tel: 1-888-966-8766
Timings: Monday through Friday 9:00 AM-7:00 PM Eastern Time