Medical Information

For medical information on our products and services, please call us on the numbers below. For product complaints or reporting on adverse events, please visit the relevant country site.

 

CountryPhone
Australia Tel: 1-800-733-397
9am to 5pm, Australian Eastern Coast time zone)
Canada 1-855-845-1739 (9 am to 5 pm, ET)
China +86-10-8559 7631 (9 am to 6 pm, CCT +08:00)
Germany +49-821-74881-0
(Monday through Thursday 8 am to 5 pm, Friday 8 am to 3 pm, time zone)
India 1800 425 0014
(Mondays through Friday, 8 am to 6 pm local time)
New Zealand +64 9 2383447
(07:30- AM to 09:00 PM, New Zealand Time)
Romania +40 212 240 246 (9 am to 6 pm, local time)
Russia + 7 (495) 783 29 01 or + 7 (495) 795 39 39
(09:00 AM to 06:00 PM, Moscow Time)
South Africa +27-11 324 2100
(Mondays to Fridays, 08h00 am to 17h00 pm, local time)
Ukraine +38 (044) 207-51-97/98
(time zone: EEST (Eastern Europe Summer Time) Fax: +38 (044) 07-51-96
United Kingdom 01748 828800 (9 am to 5 pm, local time)
United States 1-888-375-3784
(1-888-DRL-DRUG) (Mondays through Friday, 8 am to 10 pm, ET)
United States - Promius Pharma 1-888-966-8766 (9:00AM-7:00PM ET) Monday through Friday